BAMBUWALL TERMS OF SALE AND SERVICE
Version 1.0 | Effective 5 October 2026

Software provider: Roland Kalman, sole proprietor operating under the TrackBase
brand, Pécs, Hungary. Email: contact@track-base.com
Product website: https://track-base.com/Software/BambuWall/

1. WHAT THESE TERMS COVER

These terms cover BambuWall offers, purchases, delivery and associated online
facilities. The End User License Agreement (EULA) governs use of the proprietary
desktop Software. The Privacy Notice explains data processing. Both are
available from the product website and in the installed Legal folder:
https://track-base.com/Software/BambuWall/?legal=eula
https://track-base.com/Software/BambuWall/?legal=privacy

Mandatory law and specific commitments in your accepted order prevail over
conflicting general provisions. Separate checkout-merchant terms apply to the
merchant's sale/payment service; they do not eliminate our responsibilities
for the Software. Accepting terms is not blanket consent to data processing.

2. PRODUCT AND SYSTEM REQUIREMENTS

BambuWall is an independent Windows desktop application for viewing compatible
Bambu Lab printer cameras and status. It is not a Bambu Lab product. You must
have permission to use each printer and account. Compatibility depends on the
printer model, firmware, operating system and network. Consult the current product description and evaluate the trial
on your intended system before purchasing.

The supplied 1.0.0 installer requires 64-bit Windows 10 version 2004 or later,
or Windows 11, with sufficient resources for your chosen number of cameras.
Administrator permission is needed to install in Program Files and for some
system setup tasks. This release connects to printers over the local network,
without Bambu account sign-in or WSL. Connections require appropriate local
network access and printer credentials; some models need LAN live-view enabled.
Local access may require LAN Only with Developer Mode on some firmware;
LAN Only disables Bambu Cloud and Handy. Setup can help prepare components but
cannot override Windows policy, unavailable services or incompatible hardware.

Internet access to our licensing service is needed for trial authorisation
and initial paid activation. An intact paid activation is then validated
locally without periodic license-server checks. Paid local printer viewing
does not require internet access. The application is not a safety monitor or substitute for supervising a printer; EULA section 5 applies.

3. TRIAL AND PURCHASE

The standard trial provides 32 minutes of metered viewing after a majority of
enabled printers have each shown video, with a countdown displayed from
30 minutes remaining. Requested pauses and closed-app time do not consume
viewing time; connection failures while viewing remains started are different
from pausing. There is also a maximum of 30 viewing sessions, as defined in
EULA section 2. The first limit reached ends the trial. Trial balances and
preview limits persist across restarts. Expired unlicensed access is limited
to one preview per printer no more frequently than every five hours. Trial
operation depends on the licensing service. Individual administrative grants
can differ; no purchase is required to evaluate the available trial.

A paid BambuWall license is for one computer at a time, for a one-time price.
It is not an automatically renewing subscription. There is no recurring fee
to retain an intact paid activation. The scope and duration of the license
are specified in EULA sections 3 and 4.

4. PRICES, CHECKOUT AND ORDER ACCEPTANCE

An app banner or product page can show an indicative price. The checkout
identifies the seller/merchant of record, currency, applicable taxes and final
total before you commit to pay. A banner does not override that disclosed
checkout total. Review the product, single-computer restriction, compatibility
and final price before ordering. Discounts and future prices do not alter a
completed order unless law or an accepted offer requires it.

Where checkout uses Lemon Squeezy, it acts as merchant of record for that
transaction and handles payment, applicable sales tax and transaction receipts
under its checkout terms. TrackBase supplies the Software and licensing
functionality. See https://www.lemonsqueezy.com/buyer-terms and
https://www.lemonsqueezy.com/privacy . We do not receive your full payment-card
details. The order confirmation identifies the contracting seller and when
the order is accepted; a failed or abandoned payment does not create a paid
activation entitlement. We do not add charges without the required agreement.

5. DELIVERY AND INITIAL ACTIVATION

After an accepted purchase, a license key and delivery information are sent
to the purchase email address or made available through the confirmed order.
Check that address and its spam folder. Keep the confirmation and key private.
If delivery or the initial activation fails, contact contact@track-base.com
with the order reference; do not send passwords or payment-card details.
Delivery and initial activation will be supplied without undue delay as
required by law. A licensing-service outage does not excuse an obligation to
supply a purchased initial activation or the applicable statutory remedies.

Activation binds the license to one computer and protected local security
information. Once activated, the paid license has no scheduled expiry and
does not need the licensing server to renew or validate it. It remains locally
usable on that computer while its activation information and security context
remain intact and the Software remains technically compatible. This is a
perpetual software permission, not a promise of lifelong online services,
hardware survival, compatibility with future systems or free future editions.
Mandatory conformity and update obligations are unaffected.

6. OPTIONAL TRANSFER, RECOVERY AND ONLINE FACILITIES

The license is purchased for a single computer. License transfer, reset,
recovery and reactivation assistance are optional additional facilities, not
a promised continuing service. They work only while the relevant server is
live and the feature remains supported. They may be limited, changed, refused
for abuse, suspended or discontinued, including without prior notice where
law permits. No daily transfer allowance or future transfer is guaranteed.

Manual deactivation removes local paid access before the server release can
complete. Deleting license information, losing protected keys, reinstalling
Windows or changing essential hardware may also make offline activation
unusable. A future activation on the same or another computer is not guaranteed
under the optional recovery/transfer facility. Do not deactivate unless you
intend to lose the current activation and have checked the available options.
Continuing to use a former activation after a transfer is not authorised.

Closing these optional facilities does not expire an intact activation and
does not restrict a mandatory right to transfer/resell a lawfully acquired
copy, relieve us of initial supply obligations, or remove statutory remedies.
It does not confer a right to maintain active copies on multiple computers.
Product metadata, downloads, discretionary support and update-discovery
facilities have no additional uptime guarantee unless specifically agreed.
Any legally required notice, conformity support or remedy takes precedence.

7. CONSUMER WITHDRAWAL AND REFUNDS

If mandatory law gives you a right to withdraw from a distance purchase, you
can normally do so without a reason within 14 days of concluding the digital
content contract. To exercise an applicable right, notify the seller shown on
your receipt or contact contact@track-base.com before the deadline using an
unambiguous statement identifying you and your order. You can use the optional
model below; it is not the only permitted method. We will assist with routing
a request to the merchant. Where a withdrawal right applies, the responsible
seller refunds the sums required by law without undue delay and normally
within 14 days after receiving the withdrawal, using the original payment
method unless you expressly agree otherwise, without an additional refund fee.

For paid digital content supplied without a physical medium, that withdrawal
right can be lost only when supply has begun with your express prior consent,
you have expressly acknowledged the resulting loss of that right, and the
required confirmation has been supplied on a durable medium. Merely accepting
this EULA, installing a trial, activating Software or ticking a general terms
box is not a substitute for those legal conditions. If they are not satisfied,
the withdrawal right remains to the extent provided by law. Checkout must
provide the required information and any legally required online withdrawal
facility. Refer to the transaction seller's checkout and confirmation for
the applicable facility; you can still use an unambiguous notice to exercise
a right that applies.

Withdrawal rules do not remove rights concerning defective or non-conforming
digital content. We do not promise an additional unconditional money-back
period. Merchant policies, any express offer and mandatory law can provide
refund rights beyond that statement. A discretionary refund is not a waiver
of mandatory rights. Where a purchase is lawfully cancelled or refunded and
the paid license consequently ends, stop using the paid Software and disable
the activation. A chargeback dispute alone is not treated as conclusive proof
of fraud; any suspension or termination must have lawful grounds.

Optional withdrawal notice:
To: the seller named on my order confirmation; copy contact@track-base.com
I give notice that I withdraw from my contract for BambuWall digital content.
Order reference:
Order date:
Consumer name:
Consumer address:
Reply email:
Date:
Signature (only if sent on paper):

8. CONFORMITY, UPDATES AND COMPLAINTS

Consumers retain mandatory digital-content conformity rights and applicable
remedies, including correction, proportionate price reduction or termination
where the statutory conditions are met. Necessary conformity/security updates
and information about them will be provided where law requires. A perpetual
license does not include an additional indefinite feature-development or
support contract. We do not exclude a statutory remedy because you used the
trial or activated the Software. Compatibility statements and other express
commitments at purchase remain relevant to conformity.

Send a complaint to contact@track-base.com with the product/version, order
reference where relevant and a description of the problem. A Client ID can
help locate a licensing issue but is not a prerequisite for every complaint.
Do not send account passwords. We handle complaints and provide responses
within the deadlines required by applicable law. If unresolved, consumers
can use the competent consumer protection authority, applicable Hungarian
conciliation board or equivalent dispute-resolution body in their country,
and the courts available to them. Informal contact does not replace or limit
these rights. EULA section 8 contains the applicable liability provisions.

9. WEBSITE AND SERVICE USE

Use download and licensing facilities lawfully. Do not attack them, bypass
trial/licensing limits, submit false authorisation data, distribute malware,
or attempt to obtain another person's license or personal information. We
may take proportionate security and abuse-prevention measures, subject to
mandatory law and available remedies. Access restrictions do not remotely
expire an intact, legitimate offline paid activation. You retain ownership
of your images and other user content; no general license to publish them
is granted to TrackBase by these terms.

10. LAW, CHANGES AND CONTACT

Hungarian law applies without depriving consumers of applicable mandatory
protection in their habitual residence or their statutory jurisdiction rights.
Business disputes fall within the competent courts of Pécs, Hungary, unless
mandatory law says otherwise. An invalid term does not invalidate otherwise
valid provisions or create a waiver of statutory rights.

The version accepted with your order governs that order. Future changes apply
to future offers or lawfully agreed service changes, with any notice required
by law. Posting revised terms does not retroactively turn a perpetual license
into a subscription or remove rights from an existing purchase.

Contact for product support and legal notices: contact@track-base.com